Hi, I'mAhmed Chowdhury

Driving enterprise technology innovation at a rapidly growing facilities services company with 200+ employees, 1,000+ customers, and operations across 13 East Coast states and Texas.

As the lead architect and technology strategist, I oversee all major software development, infrastructure modernization, and vendor management efforts — aligning technical solutions with business goals while leading cross-functional teams and innovation initiatives.

• Led architecture and project management for a blockchain-powered Equipment-as-a-Service (EaaS) platform:
  • Developed a web application enabling customers to subscribe to bundled services (equipment, install, maintenance, repair) for a single monthly fee.
  • Integrated Hyperledger Fabric to immutably record service history and facilitate transparent asset tracking.
  • Designed an NFT-based ownership model for equipment, enabling resale and reimbursement on a built-in secondary marketplace using verifiable digital proof.
• Owned the end-to-end development of DNAS Connect, a cross-platform mobile app (React Native) that scaled from single-digit use to 4,000+ service requests — reducing internal call/email load by 75+ weekly and improving service efficiency.
• Directed integrations with third-party platforms (Service Channel, Corrigo, Ecotrak, Verisae), combining APIs, automation, and AI email parsing to reduce manual workloads and expand LC team capacity.
• Guided the design and implementation of Chat DNAS, a GPT-powered internal AI assistant with real-time access to SAMPro work orders and Notion documentation — significantly reducing onboarding time and repetitive support inquiries.
• Led adoption of Notion as a centralized knowledge hub, building SOP systems, trackers, and training protocols that improved internal communication, documentation quality, and ramp-up speed.
• Oversaw critical infrastructure upgrades in collaboration with MSP (Magna5), including server and network modernization, while negotiating improved support models, AWS cost optimization, and enhanced vendor accountability.
• Managed relationships across multiple vendors, including outsourced developer teams and MSPs, ensuring technical quality, cost control, and alignment with security and scalability standards.
• Drove company-wide innovation initiatives, including:
  • Development of a predictive maintenance POC using hybrid hardware/software.
  • Deep-dive ERP research to inform upcoming digital transformation.
  • Deployment of analytics/reporting tools tailored for Field Service Supervisors to track team performance.
• Led and mentored a cross-functional team (2–5 members) of engineers, analysts, and support staff, coordinating execution across internal teams, MSPs, and outsourced resources.
• Technology stack includes: AWS (EC2, ECS, Lightsail, RDS, S3, Lambda), Azure (O365), Windows Server, React Native (Expo), React, Angular, FastAPI, Strapi, Apache, Nginx, OpenAI API, LangChain, Pinecone, Hyperledger Fabric, NFT smart contracts.

Access Intelligence (PHP Developer)

• Developed front-end components based on requirements with use of JavaScript, jQuery, Bootstrap and NPM.
• Updated CMS components to implement new features on WordPress PHP templates.
• Debugged website errors reported to task tracking software (Jira) and maintained versioning using cloud container services (Pantheon) and version control software (Git).

Immigrationquestion.com (Web Developer) (Demo)

• Assisted in improving law firm’s customer relation and retention by building custom site with CMS capabilities.
• Created a site using craft CMS, jQuery, and Foundation that allowed rapid editing and entering of dynamic content such as a home, about, talent, practice areas pages.
• Ensured site had capabilities to serve video content that can be edited and input through the CMS portal.
• Improved customer serviceability with customer interaction using a chat box that connects visitors with customer service.
• Implemented standards for ADA compliance to allow for disabled use of site.

PMGC Rise (Web Application Developer) (Demo)

• Designed and developed a website that allows users to share a playlist of mp3 files that other users can control by voting for the next song.
• Utilized HTML/CSS, JavaScript, PHP, jQuery, MYSQL. Vote and MP3 file data are stored in JSON files and updated and read through AJAX calls
  

• Designed and developed responsive websites using popular CMSs including Drupal, WordPress and Craft CMS, maintained version control with git, developed on virtual machines using Vagrant.
• Improved site capabilities by prototyping and developing custom page components using Vue, jQuery, SASS, Bootstrap, Foundation. Examples include video players that use YouTube API with thumbnail playlist and video details section, a filterable, sortable, and keyword searchable card display and list display.
• Contributed to the design of a custom CMS by assisting in planning of model structures for Model, View, Controller (MVC) framework Laravel and built pages for administration, view, creation pages for models.
• Ensured updates and improvements to technology stack for the organization by using Bower, NPM, Composer.
• Refactored existing code base from static CSS files to scalable SCSS implementations to optimize project workflows and team collaboration.
• Improved security for twelve sites by updating from out of date CMS systems such as Drupal, WordPress, and Joomla to up to date Craft system while migrating sites to new hosting server using MySQL.

• Redesigned and maintained organization’s WordPress site for enhanced user interface and user experience.
• Improved user communication and interaction by developing and implementing PHP/WordPress mailing list registration form page, survey pages, and application pages.
• Designed and implemented MySQL database that managed and stored data collected from above mentioned PHP form pages.